We work with builders and contractors across NSW, supplying formwork stripping crews, construction labour hire and practical consulting support.

Contact Details

5 Ross Place, North Kellyville NSW 2144
North Kellyville / NSW

0405 715 962
enquiry@tmaxx.com.au

Privacy Policy

Privacy Policy

This Privacy Policy explains how Tmaxx (“we”, “us” or “our”) collects, holds, uses and discloses personal information. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who we are

Tmaxx provides formwork stripping, construction labour hire and construction consulting services in New South Wales, Australia.

Business address: 5 Ross Place, North Kellyville NSW 2144
Phone: 0405 715 962
Email: enquiry@tmaxx.com.au

2. The personal information we collect

Depending on how you deal with us, we may collect:

  • Name, job title and business name
  • Phone number, email address and site or postal address
  • Details of your enquiry, including site location, dates, workforce numbers and the services you need
  • Records of phone, WhatsApp, email and website communications
  • Information needed to assess a labour, formwork or consulting request
  • Technical information such as IP address, browser type and pages viewed, collected through cookies and similar technologies

We generally do not collect sensitive information (such as health or union membership information) through this website. If we ever need sensitive information for a specific engagement, we will only collect it where the law allows and, where required, with your consent.

3. How we collect personal information

We collect personal information when you:

  • Submit an enquiry or request labour through this website
  • Contact us by phone, email, WhatsApp or in person
  • Engage us to provide services
  • Visit this website (through cookies and similar technologies)

Where it is reasonable and practicable, we collect personal information directly from you. We may also receive information from builders, contractors, site supervisors or other parties involved in a project, where that is necessary to respond to a request or deliver our services.

4. Why we collect and use personal information

We collect and use personal information to:

  • Respond to enquiries and provide quotes or service proposals
  • Supply formwork stripping, labour hire and consulting services
  • Coordinate with site and project teams
  • Manage bookings, invoicing and our business relationship with you
  • Comply with our legal and WHS obligations
  • Improve our website and services
  • Contact you about services that may be relevant to your project, where permitted by law

If you do not provide the information we reasonably need, we may not be able to respond to your enquiry or provide the requested services.

5. Disclosure of personal information

We may disclose personal information to:

  • Our personnel and contractors who need it to provide our services
  • Builders, contractors and site supervisors involved in a relevant project, where reasonably necessary
  • Professional advisers, insurers and service providers who assist us to operate our business (for example IT, hosting or accounting providers)
  • Regulators, courts or other parties where required or authorised by law

We do not sell your personal information.

6. Overseas disclosure

We do not routinely disclose personal information to overseas recipients. Some service providers we use (for example website hosting or email) may store or access information outside Australia. Where that occurs, we take reasonable steps to ensure those providers handle the information consistently with the Australian Privacy Principles.

7. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. This includes limiting access to people who need the information to perform their role and using appropriate technical and physical safeguards. No method of transmission or storage is completely secure.

We retain personal information only for as long as it is reasonably needed for the purposes set out in this policy, or as required by law. When information is no longer required, we take reasonable steps to destroy or de-identify it.

8. Cookies and website data

This website may use cookies and similar technologies to operate the site, remember preferences and understand how the site is used. You can usually control cookies through your browser settings. If you disable cookies, some parts of the website may not work as intended.

9. Access, correction and complaints

You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading. We will respond within a reasonable period. In some cases we may refuse a request where the Privacy Act allows us to do so, and we will tell you why.

If you have a privacy complaint, please contact us first using the details below so we can try to resolve it. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992

10. Changes to this policy

We may update this Privacy Policy from time to time. The current version will be published on this page.

11. Contact us

To make an access or correction request, or to raise a privacy concern, contact:

Tmaxx
5 Ross Place, North Kellyville NSW 2144
Phone: 0405 715 962
Email: enquiry@tmaxx.com.au